What is Western Union®?

Western Union is a money transfer service that allows you to add money to your prepaid account with cash. Need to send money to someone from your AccountNow card? Click here.

Where can I find a Western Union store?

Western Union is available at over 46,000 agent locations nationwide.
Find the location nearest you.

How do I add money to my prepaid account using Western Union?

  1. Visit a Western Union Agent location near you
  2. Complete the gray Prepaid Services form with the following information:
    • Account Number: 16 digit card account number
    • Pay to: Name on the card
    • How much money you want to add
  3. Go to any cashier and give the gray Prepaid Services form and the total cash amount (the money you want to add plus the store fee)
  4. Please keep the receipt for your records

When will my money be available to me?

Money will be available for use within 30 minutes.

How can I protect myself against Money Trasfer Fraud?

Answer the questions below to help KEEP YOUR MONEY SAFE.

  • Are you sending money, returning an overpayment, or "escrowing" money to buy a car or other goods, or to rent an apartment?
  • Are you sending money to claim a lottery or prize winning, or for a "guaranteed" credit card or loan?
  • Are you responding to an internet offer, letter or phone call that asks you to wire money for a "job offer" or mystery shopping?
  • Are you sending money to someone out of state or country who claims to be a relative needing cash for an emergency?
  • Are you sending money to someone you don't know personally or whose identity you can't verify?

If you answered YES to any of these questions, DO NOT SEND the money transfer - someone may be trying to steal your money. STOP your transfer immediately by clicking the red cancel button. Once your money has been picked up, which can happen within a short time, you cannot get a refund, even if someone stole your money through fraud.

If you answered No, continue with your money transfer.

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